Fudrata Privacy Policy

Last updated 13 January, 2025

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This Privacy Policy explains how Fudrata ("we," "us," or "our") collects, uses, shares, and protects your information when you use our website (the "Website") or our platform (the "Platform").

1. Information We Collect

We may collect the following information from you when you use the Website or Platform:
 

• Personal Information:

  • Contact Information: Name, email address, phone number, company name.

  • Account Information: Username, password, and other account-related information.

  • Financial Information: Billing information, such as credit card details (processed securely by our payment processor).

Usage Data:
Information about how you use the Platform, such as the features you access, the recipes you create, and the data you enter.
Technical information about your device and internet connection, such as your IP address, browser type, and operating system.  

2. How We Use Your Information

We use the information we collect for the following purposes:
 

• To provide and improve the Platform: We use your information to provide and maintain the Platform, to monitor its usage, and to improve its functionality and performance.  

• To process your payments: We use your billing information to process payments for your Fudrata subscription.

• To communicate with you: We may use your contact information to send you important notices, such as updates to our Terms and Conditions or Privacy Policy. We may also send you marketing communications, such as newsletters and promotional offers, but you can opt-out of receiving such communications at any time.

• To personalise your experience: We may use your usage data to personalize your experience on the Platform and provide you with relevant content and recommendations.

• To comply with legal obligations: We may use your information to comply with applicable laws and regulations, such as responding to legal requests and preventing fraud.  

3. Data Security

We take reasonable measures to protect the security of your information. We use industry-standard security measures, such as encryption, to protect your data from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.  

4. Data Sharing

We may share your information with third parties under the following circumstances:

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• Service providers: We may share your information with third-party service providers who assist us in providing the Platform, such as payment processors, hosting providers, and customer support providers. These third parties are contractually obligated to protect the confidentiality and security of your information.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. 

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.  

• To protect our rights: We may disclose your information to protect our rights, property, or safety, and the rights, property, or safety of others.

5. Your Choices

You have certain choices regarding your information:

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• Access and Correction: You can access and update your account information at any time by logging into your account.

• Opt-out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email.  

6. Children's Privacy

The Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.  

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the Website and, if necessary, by sending you an email notification.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@fudrata.com.